Warranty
Warranty Policy — Giftora™
Giftora™ offers a 14-day quality guarantee on all gifts purchased through our store.
This warranty covers:
- Items that arrive damaged
- Items with a manufacturing defect
- Items that arrive incorrect (wrong model or color)
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse
- Items damaged after delivery
- Final-sale or clearance items
To submit a warranty claim, email us at:
📧 support@alkemyglobal.com
Please include your order number and clear photos of the issue.
If approved, our team will arrange a replacement or refund, depending on availability.