Warranty

Warranty Policy — Giftora™

Giftora™ offers a 14-day quality guarantee on all gifts purchased through our store.

This warranty covers:

  • Items that arrive damaged
  • Items with a manufacturing defect
  • Items that arrive incorrect (wrong model or color)

The warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse
  • Items damaged after delivery
  • Final-sale or clearance items

To submit a warranty claim, email us at:
📧 support@alkemyglobal.com
Please include your order number and clear photos of the issue.

If approved, our team will arrange a replacement or refund, depending on availability.